# Alexa won’t recognize

**URL:** <https://community.eufy.com/t/alexa-won-t-recognize/2398097>\
**Category:** Archived\
**Created:** [January 22, 2022, 2:52am UTC](https://community.eufy.com/t/alexa-won-t-recognize/2398097 "2022-01-22T02:52:55Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jor2486](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jor2486](https://community.eufy.com/u/jor2486)\
**Post date:** [January 22, 2022, 2:52am UTC](https://community.eufy.com/t/alexa-won-t-recognize/2398097/1 "2022-01-22T02:52:56Z")

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I have updated and reset everything multiple times, I have redone the skill multiple times, I have put open a call to Alexa customer service. Idk what else to do. I’m about ready to sell it and get a different brand, I was planning on only using this with Alexa devices so this is pointless at this point