Full Explanation (Strong & Clear):
I want to make one thing very clear: I am someone who genuinely loves music. I pay attention to every small detail in sound, and this is exactly why I bought the Soundcore P40i. I listen to music every day, especially while riding the bus, and I rely on my headphones for proper noise cancellation and clear sound details. Unfortunately, the current sound performance does not reflect the quality I expected from a product at this price level.
I have followed every step you asked for: factory resets, reinstalling the app, updating the firmware, and checking all settings. The issue still exists. This is not a hardware issue. It is clearly related to the software or the current sound profile in your updates.
What makes the situation worse is that I keep receiving the same repeated instructions every time, even though I have already provided all the details multiple times. As a customer who genuinely enjoys music, I expected more attention and a real technical solution, not just standard replies.
I invested a good amount of money in this product, based on Soundcore’s reputation and promises of great sound quality. At this point, I am truly disappointed with how my case is being handled. If there is no real update or solution soon, this will be my last time contacting support and I will not continue using Soundcore products in the future.
في الخميس، ٤ ديسمبر ٢٠٢٥، ٤:٤٨ ص soundcore-support via eufy Community <notifications@eufylife.discoursemail.com> كتب: