Camera won't turn on

Eufy cam2 won’t turn on. it keep saying unable to connect to homebase. My other 2 cams are working. this cam is the nearest to my router. So no it’s not my WiFi. I tried restarting the homebase and that didn’t work. So now I guess I got to get my ladder out again remove the cam and re add it again. (if that works) I will keep the ladder close by now being that I frequently have to remove and add the cam back. This is sad and I am really getting tired of these problems.