Can we request

Can we request for Eufy to allow for us to tag vehicles as specific events? For example - I want to be able to tag the Amazon truck as a Package Delivery (or the post office vehicle since sometimes they deliver packages in the mailbox and not at the front door)).

Yes, I did not get a package this time (:blush:), however, the AMZ truck doesn’t always stop in front of my house. If they have multiple deliveries on the same street, they may stop and house or two away and make stops at each house.

39 Likes

Hi, how would you tag this event? And what would you do with the tags?

1 Like

I would tag them as Package Deliveries so that way I can be ready to retrieve the package after it’s been delivered.

Normally - my doorbell camera (Eufy E340) will log a package delivery if a package is placed near the cameras and the event is determined to be a delivery.

However, there are times when AMZ will just toss the package either out of view or the event will not be logged as a package delivery. Even moreso for the USPS deliveries that are placed directly in my mailbox

Additionally, by the time I get the notification that a package has been delivered, the delivery person is gone :sweat_smile: . I have had situations where I had to chase down a delivery driver to either return a package meant for another address (especially food deliveries) or I had to flag down the USPS driver to deliver a package that they forgot to deliver (i.e. only delivering 2 instead of 3)

This is something Ai could probably, quite easily do

1 Like

I’m thinking (and thought) the same thing. Since we can already do face management, I don’t see why there can’t be a vehicle management (at minimum) or custom event management (such as my above feature request or lawn maintenance (instead of the event logged as Person seen or vehicle seen)

Understood. Once you tag the events, how would you use them? Search? Since these events are one-off, it seems you don’t need to view them again after you’ve seen them.

1 Like

This is :ok_hand:. Event trigger notifications would be super useful for cars.

1 Like

That would be great! UPS and USPS never bring the boxes close enough either, so I like your idea.

1 Like

I would be able to filter for detection types by day (which is what you can do now depending on how an event is detected).

Exactly! I mean like super useful :grin:

Thank you all. I’ll bring this idea to our product team. I believe suggestions from users will take us to a higher level.

1 Like

:grinning_face_with_smiling_eyes:

Thank for the engagement :blush: