Having an issue

eufy Ask Community
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Having an issue where recording saved does not capture first 5 seconds. Thoughts on how to resolve?
https://VIDEO_URL?video_id=4505cd7b3b9ec43c4f1134887c1d3ffdyWo

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Anyone else with the same cam

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I don’t have this camera but on mine there is an option for pre-recording, have a look into this

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Not sure of this camera settings. My camera in setting you can go to (Detection Range) and set right and left range. Set (Out of Site Detection) and also do a (Test Mode) were you go Infront of the camera and it will beep when it detects your presents. One issue you may be having is the camera is set far back from the front and the buildings on either side may cause the camera from getting early detection.