Hello i have so

soundcore
1

Hello i have soundcore r60i nc but i can use the mic its always use the phone mic how can u fix this?

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2

Hi there! :blush:

Thanks for reaching out about your Soundcore R60i NC microphone issue. Could you please let us know a few more details so we can better help you?

  • What device are you connecting your earbuds to (for example, Android phone, iPhone, Windows PC, or Mac)?
  • Could you confirm the exact model of the earbuds and whether they are properly paired with your device via Bluetooth?
  • Also, please check your device’s sound output settings to ensure the microphone source is set to your earbuds, not the phone’s internal mic.
    Once we have this information, we’ll be able to guide you through the right troubleshooting steps.