Homebase 2 Blue Light is off

eufy Ask Community
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1

My Hombase2 blue light is off, I cannot connect the HB to my nework. I’ve seen this question posted in the community forum with no remedy.

How is this resolved?

Thanks

7 Likes
2

Have you tried a factory reset?

3

Have you unplugged it waiting 2 minutes and plug back in?

4

I most certainly have. No difference.

Thanks.

5

Thanks, the station was left unplugged for quite sometime.

6

Probably worth contacting support – if it’s out of warranty you’ll likely get a discount for a new HB or

7

Try a factory reset, plug into your router, make sure the software is all up todate and I’d like to think it will work after that

8

Yes indeed. However, I have to show proof of purchase. I bought this base station quite a while ago.

Thanks!