Indoor P24 Camera Can't Be Added via Bluetooth

Dears,

In the initial setup, i scanned the QR code, pressed the setup button for 2 sec, heard the beap, led light was flashing blue but it said on the eufy security app “couldn’t connect to the device”.

I made power off / power on and re-did the installation steps but it didn’t solve the problem.

I made bluetooth off/on and re-did the steps but it didn’t solve the problem.

I made reset for the camera by holding the setup button for 15 seconds till i heard the double beep and re-did the installation steps but it didn’t solve the problem.