I’ve gone through the setup steps, removed and re- added the device a bunch of times, and done the pinhole reset.
Nothing seems to finish the setup. I still have “setup is not done yet” in red at the bottom of my device on the app. The annoying thing is, when it’s like this each time I click the device on the app, it makes me create a new code, even if I make it the same, the keypad gets confused and misbehaves.
Did you resolve this issue? I also have this “setup is not done yet” issue.
Having the same issue here
No matter what I do I still get “setup not done yet” message on my Keypad
Please help resolve this
I have the same issue with the Keypad! No matter what I do it says “setup not done yet”!
Hey guys just by way of an update. This should have been resolved. After contacting eufy support, they were offering to send out a replacement but also updated the firmware to resolve the issue. If you’re still getting this issue. Do a factory reset, then upon next setup it should work. If not it may be best to contact eufy as your device might be faulty. But the firmware update they released did fix it for me.
What’s the firmware version? Just curious to see if mine is up to date.
Mines currently on 0.0.1.7 and it’s working fine.
I have this same problem. Interesting find for the firmware. How do I get a copy of the latest and update the keypad?
I have this same problem. Interesting find for the firmware. How do I get a copy of the latest and update the keypad?