Not connecting to eufy application when two sim is active.

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1

I have Samsung S24 Ultra having 2 physical SIMs both are active.
Androd 16, latest version of eufy application (5.700_18966(EU).
I have home base 3 and a lot cameras connected to it (S3 Pro, S330, S340, Indoor Cam Pan and Tilt)
It requires a lot of tries to connect to my cameras through eufy application when boths SIMs are active. If I deactivate the SIM2, there is no problem and everything is OK on SIM1.

There’s no problem in connecting to my cameras through eufy application through WiFi networks.

I noticed a similar topic for IOS OS. It goes as late as 2021, but there seems to be no fix for the issue.
" Eufy security iOS app does not work over ATT cellular - iPhone X - #29 by BamBam_Pebbles "

Any help will be appreciated…

2

Hi, I recall something that was a workaround for it to work.
Not definitely sure how you go about it, but in the Sim manager if you switch the second Sim card to data only it may work.