Sleep A30 keep

soundcore
1

Sleep A30 keep falling out of my ears any advice?

2

Try using the bigger eartips

3

Thank you so much for reaching out, and we’re truly sorry to hear that your Sleep A30 earbuds keep falling out — we know how important comfort is for a good night’s sleep!

Here are a few tips that may help improve the fit and stability:

  1. Make sure you are wearing the ear tips and ear wings correctly.
  2. Choose the ear tips and ear wings that fit your ears the best. We recommend that you start with size M ear tips and ear wings.
  3. Insert the earbud into your ear and find a suitable position for the best fit. If the earbuds are too deep in your ears, it may affect the Bluetooth connection. If you experience connection issues, we recommend that you replace the ear tips and wings with larger ones.
  4. Try other sizes of ear tips to ensure the one you’re using fit well and create a tight seaI. If one earbud feels stable and the other does not, try a combination of ear tips such as medium in the left and large in the right.
  5. Please refer to this video to wearing the Sleep 30:https://youtu.be/gtXbSUZSY-Y?list=PLYHuc9nw_t9px6fbU8qgtIgQ6aPJn0_w_

We hope these tips help you get a more secure and comfortable fit. If you still experience issues, please feel free to reach out to us at service@soundcore.com — we’ll be happy to assist further!

Thanks again for your support :blue_heart: