Strange issue w

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1

Strange issue with a brand-new Eufy E10

This is a strange one. The device was brand new, fresh out of the box, and it only worked overnight before this issue started.

  • Firmware/software is up to date.
  • It’s not a Wi-Fi or network issue, I can view the live stream on my iPhone and iPad without any problems.
  • The issue only affects this device.

I’ve read that resetting or formatting the storage might fix it. I’ll give that a try and keep this post updated with the results in case it helps someone else.
https://VIDEO_URL?video_id=1fac50e1370765f78aed39af3810e5b45UE

2

Hmmm.. will it connect if you try to view one cameras live view?

3

I had similar issue but it did seem to be a WiFi issue for me. I haven’t looked at mine in a while though

4

Even when viewing just one camera, the same thing happens. Forgot to update my post, formatting the storage solved the issue.

5

Forgot to update this. Formatting the storage solved the issue.

Akshay_1 6

:grin:

1 Like
7

Hmmm strange.

8

I recommend removing it from network and reconnecting it if that doesn’t work full reset and then testing if issue continues warranty it.

9

Formatting the storage solved the issue.