Update Notice: Voice To Action Vol.01

eufy Feature Faves
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Thanks for your feedback. To help us identify the issue more accurately, please provide a screenshot of the area where the object was detected.

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  • Sorry for the trouble. Could you let us know which eufy robot vacuum you’re currently using? We’ll pass your issue on to our tech team as soon as possible and do our best to find a solution for you.
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Error 6: Why can’t i get my x8 hybrid to get out of this error, we have gone through all the trouble shooting suggestions 3 times and still stops with same error, i can see online alot of other people have the same issue with no fix available - please help !

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S1 pro plz add arabic language

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What about the l60?

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Any new features for the L60 - L60 SES?

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Hello
model: E25
app: Eufy Clean
question: How do I remove a virtual barrier please?

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Model: E25
app: Eufy Clean 3.9.2
Question: how do I remove a virtual barrier please ?

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there were only cardboard instructions! I can’t find anything that shows me how to run this besides the basic set up

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My vacuum robot gets stuck under my 2 recliners and then the dust bin falls off. It falls off a lot.

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Hello guys , eufy clean has been removed from Google home and can’t be controlled by Google home anymore. Any help how to solve this issue ?

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My eufy does not pick up well when vacuuming , have cleaned all sensors but still leaves bits that are light and easily picked up

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Thanks a ton for sharing your feedback—we’ve made a note of your suggestion and will pass it along to the product team for review!

Also, just to better understand your situation, can you confirm if your suggestion is based on the eufy RoboVac model you’re currently using? If you don’t mind, could you also share the following info so we can follow up properly:

The eufy RoboVac model you have now

The Clean App version (you can find this at the bottom of the sidebar under “About eufy Clean”)

Thanks again for your support and cooperation! If you have any other thoughts or feedback, feel free to reach out anytime.

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Thanks for your feedback! The 2D and 3D maps each have their perks—2D lets you drag around with one finger, while 3D lets you use two fingers to move and one finger to rotate the view. The 3D map gives you a more detailed look at your home.

Also, the X10 lets you switch freely between 2D and 3D, so you can choose whichever you prefer.

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We sincerely apologize for any inconvenience this may have caused. May I confirm if your L60 robot vacuum is equipped with a base station? If so, you can disable this feature in the base station settings to prevent it from happening again. Thank you for your patience and feedback.

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We’re very sorry for any inconvenience this has caused you. Could you let us know specifically what object the AI misidentified? We will make targeted adjustments based on your feedback. Additionally, to minimize risks, the AI is designed to be more sensitive to small obstacles. For example, if a data cable is caught in the robot, it could potentially cause damage to the machine.

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Thank you for your suggestion! To protect user privacy, this feature is not currently available. We will carefully consider how to improve the product experience while ensuring safety and privacy protection. We appreciate your feedback and support.

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Thank you for your suggestion! To protect user privacy, this feature is not currently available. We will carefully consider how to improve the product experience while ensuring safety and privacy protection. We appreciate your feedback and support.

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Thank you so much for your valuable suggestion! The product team will work on improvements based on your feedback, so please stay tuned for updates in the next Voice to Action announcement.
1 Like