When & How does

[ps416]

When & How does the Auto Switch to 4G LTE kick in? I turned off my cameras, then the wifi, and homebase 3 in now offline. now i can’t turn the cameras back on unless i reconnect my HomeBase 3. Am i missing something?

[Sendo427]

This has happened to me as well as my dad and eventually they just come back online it’s weird

[Rem1301]

Which camera/s are you inquiring about?

[ps416]

I have 4 of the S330 4G LTE

[shahin]

Nice

[jd164]

Yeah, you would think that it would automatically connect to the 4G network when Wi-Fi is not available…

If I’m reading your post right, you said you shut off the s330? So did you power it off via the app?
If so maybe that’s why it’s not using 4G cuz it’s not powered on…

You can manually power it on holding the sync button for 4 seconds if it’s turned off.

Maybe this link will help some.

https://support.eufy.com/s/article/Troubleshooting-of-the-4G-LTE-Cam-S330-goes-Offline

[Sendo427]

Ya the s330 don’t have the option to auto switch between 4g LTE and wifi but does have the option to auto switch carriers like T-Mobile & at&t depending which carrier has the best connection.

[ps416]

I finally figured it out.

[ps416]

Thank you

[ps416]

When i finally connected to wifi (because i only connected it to Homebase 3 at 1st) it gave me the option to choose auto switch… idk how but it does switch, i remember reading about it a while back.