When I put my Robo vacuum mop back on the base or it returns itself, it says charging, and the charging light is on. I’ve cleaned both contact points on robot and inside the base, but I’m not seeing where it says charging in the app. Am I missing something? I was told through live chat in support that I should give it at least six hours to see if it charges.But it’s been stuck at 71% since earlier this afternoon. I’ve also unplugged it waited and plugged it back in I’m still not seeing any charging results. I don’t know what further to do.
Eufy is near the bottom when it come to AI and the frustrations are infinite with them and very seldom gets noticeably better. It’s infinite kick the can. They sound great but I just want consistency and it never happens,