It has been over a week now and disabling the skill and reenabling doesn’t work. I also double checked the settings and even made a routine when the doorbell is pressed.
Before when someone presses the doorbell, Alexa announces “someone is at the doorbell”. Alexa doesn’t anymore. And I read the latest reviews of the skill, and people are having the same problem.
I missed some deliveries because of this. If you guys don’t fix this, I’ll have to change doorbells and I’ll never use an Eufy product again. I cannot rely on the single chime in my house to hear the rings. This is infuriating.
Yeah, that’s it. I’m moving to Blink now. That’s guaranteed to consistently work with Alexa. Big mistake with Eufy. At least I only bought one Eufy product, I would be screwed if I bought more.
Will not recommend Eufy to anyone. I’m SO angry with this.
Hm. While I was waiting for the next sale for the Blink doorbell, today the Alexa skill fixed itself and now getting the doorbell notifications on my Alexa devices.
So because of this, I’m now not in a huge rush to change doorbells. Hopefully this doesn’t happen again and maybe in the end forget moving to Blink.
Yeah all of my Alexa routines utilizing motion detection on my eufy doorbells have stopped working recently - I am blaming a firmware update on the eufy side, which was dates 20221223, around the same time you reported your issue. This is critical for security reasons - I have routines set up that basically trigger lights on the exterior of my home to turn on overnight if either of the two doorbells I have installed (front and back door) detect motion overnight. I’m curious if there’s been a firmware fix that perhaps was pushed to your doorbells and not to mine yet. I’ll keep watching for a firmware update buy yeah I’ll have to switch vendors if it’s not fixed. I have all the infrastructure/wiring in place (wireless door bells that are wired - one of the reasons I bought eufy doorbells in the first place). Swapping out for other vendor would be a pain and expense, but I can’t trust the eufy doorbells I have right now.
Considering to sue eufy at this point. My Echoes still don’t show any reaction if someone is ringing my two doorbells. And the build in Homebase ring is ridiculous quiet.
I reconnected every Service but nothing helped. Eufy is nothing but a scammer company at this moment. They advertise alexa support but nothing works.