Hi
I have home base 1 with SD card
My 64gb memory card reached capacity and the home base deleted everything.
My cheap car dash camera deletes only the oldest videos one-by-one to replace space for new videos
The homebase deleted 6 months of videos the moment the storage filled up.
I am currently dealing with a situation where the footage is playing a role in winning a case… And all the footage is gone!
@eufy please make the following updates
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only delete the oldest videos if storage is full. Do not delete everything
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allow me to download ALL videos in a batch. It would take me 6 hours to manually click download on every single clip. I am not sure why I cannot bulk download or copy directly from the file
This situation has just created a major problem in my life. I felt relieved that eufy camera footage was helping me win a case… And now all the footage is gone
There was not even a warning that the system would delete everything