Anyone have any

Anyone have any issues with credits being used without you knowledge? It says I used 230 something credits but it doesn’t show up in the redeemed tab. It also said I redeemed a $5 Amazon gift card but it doesn’t show up under the redeemed tab…I have emailed support and haven’t heard anything back.

I have the same problem: my points have exceeded 4,000, yet I haven’t received anything, and the redemption hasn’t been activated.