I’ve just purchased the above, with a couple of Pro 2C cameras and the doorbell cam.
It’s all been working fine on the schedule. However, when I went to review the videos today, the videos won’t stream (I can hear the audio, though) and if I try and switch from Schedule to Home or Away, the Home/Away options are greyed out.
So I tried to choose the ‘Disable’ option, and that just comes back with a 503 serverside error.
I’ve tried rebooting the base unit - but nothing. Weirdly I can stream the live footage from all cameras.
Any ideas - seriously doubting my purchase at the moment.
Info wise the base is running on wired gigabit ethernet. Good signal to all cams.
Hi Tony interestingly I couldn’t switch modes either with the same error today I phoned the support team they advised that I uninstall the app and reinstall and it was fine afterwards
Hi folks, strangely enough after 3 weeks of ownership I get this issue everyday. Annoying when the indoor alarms scream off while the kids storm the house while the dog triggers all the outdoor ones.
Force quitting the app seems to work, but that can’t be only the app.
Only the homebase 3 seems affected while other products which are not connected to homebase (but through other wifis) are switching fine.
Am I the only one in 2024? Any advices?
Thanks!