After working for three years, our eufy video seemed to give up the ghost. Tried everything possible after Googling and turned to Eufy customer support. No solution from Eufy. As a last resort, I checked the transformer and it seemed “fried.” Ordered a more powerful one and it was the solution - everything now working. So when all else fails, you may wish to check and replace your transformer as Eufy systems require a higher amperage.
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Hmmm
What’s the model of your doorbell ?
It’s the 2K model T8100.
What was the amps / VA on the old transformer?
You’ll burn out your transformer, it will take a bit of time to happen… If the power requirements are more than the transformer can supply, as it’s putting stress on the transformer.
The old one was from a 2009 house build and you’re correct - over time the camera fried the transformer. I was unaware of this when the video doorbell was installed in 2021 as the installation app reported the old boor bell system was compatible.
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