Dead camera no videos on Homebase 2

One of my cameras died and I tried to see if it could be revived but no luck. I noticed that in the app the camera is still shown but no videos are associated with the camera. I looked back many months but there is no videos for this camera at all now.

I like the idea of local storage for no fees but a cloud backup at least the videos would be available in case of this issue or camera being stolen. Bad thing about cloud storage is the compression and 1080 video quality.

Has anyone else had this problem?