Disarm won’t go back to arm

I accidentally disarmed my system when I was trying to stop the alarm (as I had to remove my camera for recharging). Now it won’t let me click the disarm button off which means the cameras aren’t activated. I tried chat but after waiting online for 50 mins and being told I was next online the chat closed. Very frustrated.

which model?
can you live view?
check if wifi connected if no live view.
may need log out account and re log in.

submit log and then feedback that can be found in Eufy app