I have four Eufy Robovac S10 Omni Pros, and they all get confused by dust ruffles on our beds (soft sheet-like material reaching to the floor around the buds). My previous S30 Hybrid went right through them and vacuumed under the beds without issues, but the Omni Pros treat them like barriers, and don’t even try to nudge them to see if they are soft. Is there any fix for this?
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Hi there! Sorry for the hassle. Could you drop an email to support@eufy.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.