Eufy Battery-operated Wireless Outdoor Security Camera (2-Pack) - only 10 seconds viewing

When I select live view for either camera it works for only 10 seconds, then does refresh by stating preparing to play.

Used dedicated modem and wifi for base to ensure only 2.4ghz is being used.

Any assistance to fix this issue is greatly appreciated as products looks good, but 10 seconds live views does not cut it.

All firmware were updated on all devices.