I have a wireless eufy doorbell. I have my doorbell set to optimal battery life because I live on a very busy street but it doesn’t record video. sometimes once in 2-3 days it records when someone presses the doorbell… but most of the time nothing. Today I got 4 messages someone was ringing the doorbell. I checked and indeed, there was someone there. After a couple of minutes I checked if it recorded some footage but it didn’t. Can someone help me. I’m trying to figure this out for the last couple of weeks now.
Hi, first thing I would do factory reset The camera install, reinstall the app and start from fresh again. Make sure you cameras fully charged. I’m sure it is. And then go through the process again. Give that a couple of days. See how you get on. If that doesn’t work, I would again play around with the settings for camera sensitivity. Perhaps this may help. And if all else files potentially change the position of the doorbell camera because sometimes just a slight angle change can help. You can purchase right angles brackets from other sellers on the internet that can help to change the angle of your doorbell. And again, if this is no help, reach out to Eufy support as in my opinion they are exceptionally good via email. Hope this helps. Let me know how you get on. Have a good day