eufy ExpertSecure System is here! Let’s break it down:
What is the eufy ExpertSecure System?
A premium security service combining local AI Agent (99% accuracy) with 24/7 Live Experts to protect homes/businesses. AI flags threats (intruders, package theft, etc.), while experts verify alerts for rapid, accurate responses—so you don’t have to constantly check feeds. Perfect for round-the-clock peace of mind.
Who’s It For?
Busy Professionals | Families (kids, pets, deliveries) Small Business Owners | Privacy-focused users (16TB local storage support)
Key Use Cases:
• Home Protection: Monitor doors, yards, or interiors for break-ins/theft; AI + experts handle alerts/responses (e.g., 2 AM stranger detection).
• Rental Properties/Airbnb: Hands-off oversight for tenant safety/property issues.
• Small Businesses: 24/7 theft prevention and after-hours security—no missed threats.
• Vacation Homes: Remote, proactive monitoring without constant app checks.
I think the concept is sound but it would be nice to see a price option for full self hosted non-security service that would have access to both recorded and live feeds from the cameras. I would be game for paying for all the hardware but don’t want any live person responding to an alert that grants them full view access to my camera recordings and live feeds whenever they want. There is certainly something to be said for separation of services for privacy concerns. Just look back at the Amazon analysts that had access to all the camera feeds.. Kinda creepy to find your private time exposed online for the world to see.. But overall I like the options and hardware features!! Keep it up Eufy!!
I would agree with the aforementioned comments about security and privacy concerns as the most important topic for discussion pertaining to this service.
I’m interested to see what you have planned and I’m sure it will be a good opportunity to see what you’re going to be planning for the upcoming test and reporting on the performance of this system