Sorry, I don’t see any response either here or in the Anker Community. I initially posted there before I realized there was a dedicated eufy Security forum, so then I posted here as well. What am I missing?
Are there any updates of expected fixed for this issue? i’ve had the EufySecurity app for quite some time and worked fine but as soon as i added the eufy doorbell into the mix then a huge battery drain started on my android phone.
I’ve been back and forth with customer service, including a firmware update they offered, and an app update they emailed me, but to no avail. The battery is being drained unless I turn off battery optimization, then I miss notifications since it basically kills the app. No doorbell, no motion detection, nada. Recordings still take place but my phone either puts a majority of resources into the app or nothing. After an email thread of roughly 15 responses, I’m done. I don’t know if they’ll honor any kind of warranty and refund the TWO doorbells I installed or i’m out the money, but eufy let me down.
