Chat to Shane, the supposed customer service manager. He’ll remember me. I’ll beta test it. Not paying anything for it though.
Having purchased a 2k with homebase kit, it being faulty from the second I unboxed it, 5 weeks of communications between myself and Eufy support and “techs”, turns out I know more than they do.
Probably best someone such as me betas products because otherwise unfit for purpose products STILL keep being sold with KNOWN and UNRESOLVED issues
Hello jak2774!
Don’t worry! I’ve checked your registration status for the Pioneer Program, and you’ve successfully signed up. Once you purchase the S4 Max NVR Security System, you’ll receive a link to participate in our Pioneer evaluation. We’ll notify you if you’re selected after completing the questionnaire.
Best,
eufy team
Thank you for your kind reply and clarifying that individuals were still being considered for the pioneer program! I deleted my last reply as I answered my own question - I know the pioneer program isn’t guaranteed, but either way I’ve been looking forward to this product launch for a while and just happily placed my order for the S4 Max NVR bundle and am looking forward to doing some new Ethernet cable runs and getting it up and running in my home! All the better if I do indeed get to test this alongside Eufy’s EdgeAIcore and if not, I’m still looking forward to it! Thanks
Thank you so much for your kind words and for choosing eufy! We truly appreciate your enthusiasm and support for the S4 Max NVR bundle. It’s great to hear that you’re already planning your setup with the new Ethernet cable runs—your excitement is contagious!
We’re thrilled to have customers like you who are so passionate about our products. Rest assured, we’ll be sending out the evaluation link for the Pioneer Program soon, so please keep an eye on your email. Whether you’re selected for the program or not, we’re confident you’ll love the S4 Max and its integration with EdgeAIcore. Thank you again for being part of the eufy family, and we can’t wait to hear about your experience!
Hi there I bought the system (eufy PoE NVR Security System S4 Max), I would love to be selected for the pioneer program. Is there more information about it? @CommunityTeam
You’ve been invited by a friend who thinks you’ll like eufy. We’ll let them take it from here.
A note from mendrygaj@gmail.com:
“I love eufy! With their help, my life at home has become so much easier. I have more time to relax and spend quality time with my family. Join me to enjoy a safer and happier home.” All Security Products - eufy US