Hello, I rec

Hello,

I recently returned my Eufy E340 doorbell because it was faulty. I can still see the recorded events in my account, but I’m concerned that if the device is reset or registered to another user, I may lose access to those recordings.

Could you please advise how I can keep or back up these events before removing the device?

I would also like to remove the doorbell from my device list. What is the recommended process to do this without losing access to the existing recordings?

Thank you for your assistance

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