Today my s330 went offline. It was sunny today in Phoenix. I removed it, brought it into the house and plugged it in. No lights. It is just dead. tried resetting, tried sync button, no help. Removed cam, could not install, no sync, no lights after charging for 30 min inside. I will return it for another, but I have a question.
How can I retrieve or view any videos from that cam? I don’t see a way to look at videos from the homebase 3. I can’t do anything with the cam because it is offline.
Maybe you can retrieve them doing video archive backup?
To backup the videos, you can insert a USB Stick into USB port 1 first. Then open the App: HomeBase 3> Settings> Video Archive> Select a period> Select the object> Archive
Then you can insert the USB drive into your PC and watch it through a standard video player.
I’ve rebooted the Home Base 3 by unplugging it when my cam went offline. Waited 10 seconds and plugged the Base 3 back in and that resolved the issue with the cam being offline.