I am forever lo

soundcore
1

I am forever losing the spot on this app where to find the snoring sounds. My partner is so loud and it seems like I can never find the noises that block out snoring. It’s infuriating not having a simpler interface that doesn’t want to update all the time. It would be nice to use these expensive earbuds more. Waste of money…

2

Thank you so much for reaching out and sharing your experience — we’re really sorry that the app interface has been frustrating to use.

To help you find the snore masking sounds, please follow these steps:

  1. Open the Soundcore app and tap your Sleep A30 device on the home page.
  2. On your Sleep A30 page, scroll down a bit and select “Audio Library.”
    Inside the Audio Library, look at the top of the screen for the “Snore Masking” tab.
  • If you don’t see it right away, please try swiping left along the tab bar — in version 4.0.5, we added new categories like Sleep Stories and Meditations, which moved Snore Masking slightly to the right.
  1. Once you locate Snore Masking, you can download and choose your preferred sounds to use anytime.

We sincerely hope this helps! If the issue continues or you have any other questions, please don’t hesitate to email us at service@soundcore.com — we’ll be more than happy to assist you further.

Thank you for your understanding and support. :blue_heart:

Warm regards,