I am having so

soundcore
1

I am having so much trouble setting the sleep earbuds to last 8 hours. I have tried all the tips. Help! Amy advice?

2

Hi there! :waving_hand: Thanks so much for reaching out, and we’re really sorry for the trouble you’re having with getting your Sleep earbuds to last through the night.

Here’s some info that might help:
With Active Noise Cancellation (ANC) turned on, the earbuds can provide up to 9 hours of playback. When sleep is detected, Bluetooth playback automatically stops to give you an undisturbed night’s rest.
All of the times below were measured in soundcore labs with the volume set at 50%:

  • Bluetooth Mode + ANC On: up to 6.5 hours
  • Local Mode + ANC On: up to 8.5 hours
  • Bluetooth Mode + ANC Off: up to 10 hours
  • Local Mode + ANC Off: up to 14 hours

:light_bulb: Tips to improve battery performance:

  1. Make sure to fully charge your earbuds before sleeping to ensure an entire sleep cycle.
  2. If Bluetooth is turned off while in Local mode, the earbuds may temporarily stay in search mode, causing faster power consumption.
  3. Keep in mind that, over time, regular use and charging naturally reduce battery life — this is normal for rechargeable batteries.
  4. When sleep is detected, the earbuds switch to Local mode to conserve power. If the alarm feature is enabled, it only uses about 5% of the battery, leaving roughly 95% for playback.

Could you please tell us which settings you’re using when the battery doesn’t seem to last the full night? Your details will help us look deeper into this.

If you’d prefer, you can also email us directly at service@soundcore.com, and our support team will be glad to assist further.

Thanks so much for your patience and support — we’re here to help you get back to peaceful, uninterrupted sleep! :blue_heart: