Must-Read for First-Time Users: 3 Quick Steps for Smooth Cleaning

Just communicated with Eufy, they claim they will be releasing a software update with significant changes in mid November. One of the issues will be addressed is reflective surfaces and sliding doors.

I too, at one time had your exact issue where the mapping assumed another room past the sliding doors which is my yard!!. Had to remap the entire house where I blocked the bottom side of the sliding doors with 4” blue tape during mapping. That hack worked.

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I have the eufy 25c. Is this model capable to work with Siri or Goodle?

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X10 Pro. When I set it to vacuum, it mops. When I tell it to mop, it vacuums. Anyone have a solution?

I read a lot about the map. And no go zone. But I don’t have that option. Is it because of the type vacuum I have? I have a g50 hybrid.

Open camera on please call

Mine drives right to the center of them, then shuts off. Totally WORTHLESS.

My e25 is lost 98% of the time, can never find the base, lost the map of the house multiple times. It was supposed to be cleaning while we were away , NOPE , drove right into the middle of a No-Go zone , now it’s locked up and shut down. Complete JUNK.

Just got my eufy e25 can’t position can’t find dock won’t map house leaves dock and stops

I was just thinking the same thing. That seems backwards.

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Shocker the “support” team could t help! I’ll be surprised if they respond to my email after my customer support call was elevated… There are several questions I have that I would hope to easily find the answer in the app, but they aren’t there. Geesh! They should do better with customer support! It’s becoming a thing of the past, unfortunately.

I have the E28, can someone explain why it doesn’t clean up to the skirting boards, as the picture shows, just down the middle of the hall.

Thanks for the tips!

I believe it is vacuuming and mopping at the same time. So the vacuum duct is in the front and the mop is on the rear so the dust and particulate are removed first before the mop heads cross the same area.

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My L60 keeps dropping debris what would be main reason equipment service time period doesn’t indicate replacement required