My camera are not recording events as they have happened. It does give live streaming video but has for some reason stopped recording events when it used to. How can this be with it fixed?
- Make Sure It’s Armed: First things first, double-check that your camera isn’t in “Disarmed” mode. If it is, it won’t record anything.
- Restart Everything: Sometimes, a quick reboot can do the trick. Try restarting your home base and your router. It’s like hitting the reset button for your devices.
- Power Cycle the Camera: Give your camera a little reset. Press the sync button five times to turn it off, then turn it back on.
- Remove and Re-add: If all else fails, try removing the camera from your Eufy app and then adding it back. You can find the QR code on the bottom of the camera to help with this.
- Storage Check: If you’re using cloud storage, make sure your settings are set up to record events.
- Update Time: Ensure your camera has the latest firmware. Sometimes, updates can fix these little hiccups.
Try toggling the motion detection off &on.