My wife unable to receive invite link to add device

Today i installed my wired doorbell successfully on my mobile. After wards I tried sending admin invite to my wifes email which is registered with eufy but she is not able to receive any alert of invite on her app.

Please advise

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Hi, call Eufy and tell them to make sure all registered accounts are set as the same region - this happened to me as well, for some reason you can’t set the region yourself, and it automatically assumes some registered accounts are in a different region.

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