No event record

eufy Ask Community
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1

No event recorded but can see live videos. What do I need to do please?

2

Try toggling the cameras motion detection OFF and back ON.
Also if there’s an option in the camera’s settings _ Restart Device _ give that a try.

3

Thanks

4

Do you have a home base or just the doorbell with the plug in? If you don’t have a home base do you have a memory card installed that is formatted for your device?