Hi, thought I’d share this info with you in case something similar occurs with your device.
The past two days I was having random issues with watching recorded videos, I’d tap on the play button and the clip would just jump straight to the end of the video, tapped the play button again and the same thing occurred, also couldn’t download the video to my phone.
Ugh, I was like oh now I need to buy a new doorbell camera, but before I was going to do that I thought I’d format the SD card to see if it would fix things, and it completed successfully. Playback was working fine, but the next morning I had the same playback issues. Tried the Repair function and that didn’t help.
Turns out, the SD card was the problem, because when I put in a new SD card my issues were resolved.
Even though the original SD card lasted 3.5 years of 41 second recordings, I got my money’s worth out of it
FYI I choose u3, c10, A2, V30 +. For 128G I pay between $7 & $14. 128G on 24/7 records for 2 weeks @ 2K resolution. The cards are usually good for 500 record overs. Chances of them ever wearing out are slim to none. That is as long as you are doing low volume sensor triggered recordings. On home base dependent cameras, 16G storage, with two cameras & human detection on, I have only filled the storage once in 4 years.