Hi I keep getting" unable to connect to the application server" on my phone when I go into the eufycam app on my phone. Any help appreciated
We are working with our AWS servers to see what is going on. Your video events are recording as normal. The apps ability to connect to your eufy security products is what allows you to view videos both at home, and remotely when you are not in your home. We know apologies aren’t enough here, but please know we are working hard to figure this out and will update you as soon as we have more detail.
Please be patient, thanks for understanding!