Upcoming Server Upgrades! [EU]

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Dear eufy users,

We are in the process of upgrading our app servers in order to provide you, the users a greater experience. Please be aware of the following:

  • The upgrade to the app servers will take place on 1/28/2021 2:00 AM - 2:30 AM (GMT).
  • During this time the eufy Security app will be unavailable for 30 minutes.
  • Your security devices will operate as normal. Only the use of the app will be affected.

If you have any questions or encounter any problems, please contact our customer service team through support@eufylife.com. :slightly_smiling_face:

26 Likes
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Thanks for the heads up! Much appreciated :slight_smile:

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:+1::+1::+1::+1::+1:

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:+1:t2::+1:t2::+1:t2::+1:t2:

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:ok_hand:

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Thanks for the heads up

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Something to do with HOMEKIT DOORBELL support? Please say yes

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:+1: thank you

10

Thanks for the heads up

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Ok that’s great

12

Brill thanks for the heads up!

But when will you make it so we’re not reliant on your servers just to access our own footage??

6 Likes
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Thanks for letting us know!

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Can I still see life camera and communicate via the doorbell?

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Thank you for the heads up this time!! :+1:t3:

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Thanx For the info!!!

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Thanks for the heads up !

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Please upgrade the motion detection. Sometimes it works… Sometimes if doesn’t… Very odd

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19

Great stuff. What improvements are coming?

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Could you fix integration with doorbell and Google home hub?

1 Like