Why does my camera recording looks ok but when you press to see the image it doesn’t show the face only the torso! Any idea
and how do I fix it please.
https://VIDEO_URL?video_id=238d9927908782c010cd3b498b1cc3f3C9b
4 Likes
What is the camera model?
No example of your problem. I’m not sure what you mean.
1 Like
The picture that is below and in a circle. It hasn’t shown it on the clip
1 Like
Pretty sure, that I’ve mentioned this before. I get what they mean, the thumbnail below the video, mine usually focuses on butts lol, and it’s camera wide in my instance, maybe their cameras are positioned higher than mine to get a torso view lol.
2 Likes
It’s a random image of the detection/AI motion trigger for the notification thumbnail!
1 Like
No problem. At least you’re not alone. Sometimes if you’re lucky you’ll get a random face pic there.

