Won a video doorbell from donating to enhance AI … almost a month after trying to redeem it I’ve received nothing, not even a communication from @eufy-official @Community-Team . How do I get the gift I won? Thanks!
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I won April 2ed it never shipped. Same with the siren. Not that I want that thing but it’s the point it’s one thing I’ve donated 34,000 Clips to win 12 unusable 10$ coupons. They should send us badges they have more value
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Honestly I think I have more unusable eufy vouchers than I have actual points. Agree that flare is more valuable than the overstock of failed/obsolete products … that we might one day get.
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I would expect someone from eufy to attend to this. It’s all about reputation at stake.
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Looks like multiple posts complaining of same issue.
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Really not good. It is all about trust, People seeing this are most likely to lose interest and see it as a waste of time.
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And it honestly couldn’t be a more tedious or less efficient method to donate. I’m genuinely shocked at the lack of complaints/criticism about that single user interface experience alone.
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I did on the other hand see two of my Personial clips used In official eufy ads. So ooo and they didn’t so much as e mail me I was just on FacebooK and next door like ya. Boy that’s my house
Me too.
They had to of ran out or if there anything like the door bell I have payed for by eufy the battery will die every 4 days
I won one too! However I received email telling me that they aren’t sending me one due to a clip not being “risky” enough!! I’ve asked them to elaborate as it makes no sense….. I feel a bit silly as I’m thd one thst had been quick to put others minds at ease that these prizes are genuine ect!!
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Yup! I too have been told I am not getting anything! Apparently without an order number?! I got offered a discount code for Amazon?! It’s very annoying. It would be nice if they honoured their word.
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