2025 and downloads for 340 still same???

agbgba

AnkerSupport

Nov 2020

I would like to download all the video clips from the app to my phone. On the Event tab of the app and for each day, I’d like a button like “Download all clips” for that day. Now how hard can that be?? SERIOUSLY, Five years old this questions lingers and still no modernization? WHY?

Right now, the clips are stored on the SDcard of the camera and I have to open each single clip to download it, tap the download button and then tap confirm to actually download it. I’d like to be able to download everything in a few steps. This IS very time consuming. We are monitoring animal seasonal behaviors and individual downloads for one 24 hour period is literally wasting over an hour and just needlessly adds frustration.
This is our first camera and before we invest in more we are learning as much as possible about this eco-system. So far not very impressed.
I can select ALL of them for deletion, but not for download? (Cannot be that difficult for a Developer)
That’s just silly.
Anyone from tech support, step up???
I’m not looking for a solution in the future.
This topic is already five years old and still lingers.
But is does help my learning curve. This is one more question to dig into for other brands.
This means If I find a brand with this feature then will consider buying one and testing it as well before committing to more cameras.

5 Likes

Hello tech spt.???
Anyone?
Any update for being able to save all videos to phone with one click, like we can with delete function?

1 Like

No updates on this issue..

  • Seems to be the best answer to this issue… Does that count for the badge rewards?
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There is a lot of improvement for Eufy to make. Considering it’s China manufactured… you’d think they would give us a little more functionality within the app. I’ve got the Home Base solar cameras and want to get another Hard drive for it…. Like why wouldn’t they sell these to make more money and make it more user friendly for “non IT” people. The app itself is hard to navigate. Things in different places that don’t make sense to a blonde girlie like me. I feel like I could build a better platform :tired_face::sob:

Also have you tried doing in on the web browser? Honestly I don’t even know if this would make a difference or if it’s available… but worth a shot? Sorry if you mentioned you already have in your post :smiling_face_with_sunglasses: