anyone else hav

anyone else have an issue of the video cutting out?
https://VIDEO_URL?video_id=7330905469fb32ef975062a7ed1e21ddQcv

1 Like

do you have a recordint limit set? check ur settings

No its set to record max lengths. I have a mesh network and the s380 home base is maybe 12 feet away from the doorbell camera.

Yahoo Mail: Search, Organize, Conquer

Any new software updates available? Tried restarting homebase and networks etc? I have mesh as well, perhaps might just be a connection glitch.

That was like a 52nd gap of video loss.
Maybe a Wi-Fi connection problem? Though you say the HB3 is only 12 ft away from the doorbell cam.
Has it occurred before or was this a one-time glitch?

Hopefully it is a one off. Very very occasionally I have had this, probably once a year across 10 cameras. Monitor it and see if it happens again and how frequently