anyone else have an issue of the video cutting out?
https://VIDEO_URL?video_id=7330905469fb32ef975062a7ed1e21ddQcv
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do you have a recordint limit set? check ur settings
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No its set to record max lengths. I have a mesh network and the s380 home base is maybe 12 feet away from the doorbell camera.
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Any new software updates available? Tried restarting homebase and networks etc? I have mesh as well, perhaps might just be a connection glitch.
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That was like a 52nd gap of video loss.
Maybe a Wi-Fi connection problem? Though you say the HB3 is only 12 ft away from the doorbell cam.
Has it occurred before or was this a one-time glitch?
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Hopefully it is a one off. Very very occasionally I have had this, probably once a year across 10 cameras. Monitor it and see if it happens again and how frequently
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Its happen3d to multiple cameras
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No not on my end
Happens all the time on pretty much all of my cameras. Cars that start backing into a spot then suddenly skipped to parked. Just had a woman walking towards my apartment that up and disappeared around the time a car drove by (another camera caught her getting in the car). I just call this stuff my ghost clips now.
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It’s started happening to me recently across multiple cameras
Oh this isn’t great ….. hopefully you can get it resolved ……
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Eufy needs to resolve this bs
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i would check your settings
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I also have video cutting out on my Eufy camera on Homebase2 system.
i have noticed that it records sometimes but not always since a while now. Help- h
what do I do?
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Now I’m gonna have to look…
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It could be your band width of your network (router and mesh access points ) especially if you’re recording at 4K resolution settings of videos. Set your streaming video to auto as well to reduce congestion. I hear WiFi 6 or 7 works best with these cameras at max settings with 1 plus gigabytes from service provider
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Have you enters trouble ticket to eufy through your app? They provide line item corrective solutions to try
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Check for interference. If not you might need to review your settings.
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Yes, had this multiple times and also detecting motion too late, nothing wrong with my settings or privacy areas either.
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