Got our 2K Battery Doorbell installed a week ago. First 5 days it worked perfectly as we expected. The doorbell works and it captured all movements on our footpath to the door during day and night; when we walked out the door/leave the house or come back home, someone passing by our house or the postman delivering mail. But since two days it doesn’t capture any movements anymore during daylight, that is, when nobody is ringing the doorbell. The video doorbell now records only movements when it’s dark (or getting dark) outside. I didn’t changed any setting. I tried a factory reset but that didn’t solve the issue. To me, it doesn’t make sense that it did record movements during daylight the first day and now all of the sudden not, without changing any settings. Anyone a suggestion what might be the issue here, or anyone with a same experience or better: anyone has solution to this?
I just installed a 2k doorbell a few days ago and I am having the same exact issues.
Me too!
Having same problem. But its not only in day time even last night i got a parcel on my door step and there’s no motion detection or recording of the event. And i have noticed it filters alot of false events which should be recorded.