had two replacement 2k battery doorbells this month. support team responsed quickly. HOWEVER, still not detecting any human motions.this must be a software issue rather than hardware issue. any one also got this issue?
I got my 2k battery doorbell several days ago, it worked fine in the night after it got dark, but would not detect human nor motions in the daylight no matter what settings I tried
I’ve got the same issue. I never had an issue before and I’ve had my camera for almost 2 years now. My doorbell I shoukd say and all of a sudden people are getting past my camera or even driving by without my camera detecting anything and it’s close to the home base as they recommend. Even closer than that. And I’ve tried every setting possible. So since I’ve had mine for almost 2 years I’m assuming I won’t be getting a replacement
Does your doorbell detect things in the night? Mine works well at night but does not detect anything in the day
doesnt work at night either. so frustrating
Since I got mine in April, motion detection was also not working well i.e. intermittently no matter what settings. Lately "seems " better but sometimes delay in notification. Hope Anker is checking threads and come with solutions and updates.
My system is only picking random tree movements or my cat. But every person aside from me it hasn’t picked up. It’s plugged in power and I had 128gb SD. Common Anker, I really rather not return all of it.