Can anyone help me with this issue. I hardwired my doorbell. But its its still showing as batttery operated and battery keeps getting low. Its not getting power from hardwired
I experience the same issue randomly with my dual battery doorbell wired to previous doorbell power.
You need to make sure your transformer has enough voltage to support the video doorbell and maintain constant power to it. I had to get a new one. A transformer with a VA rating of 10VA or above is required, with a maximum of 40VA. Please see the following page:
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