Can’t Add New Phone to Enabled Devices for Geofencing in Eufy Security App

Hi everyone,

I recently bought a new phone, installed the eufy Security app on it and logged in with my account. I wanted to set up Geofencing, but ran into an issue. When trying to enable Geofencing, my new phone does not appear as an option under the “enabled devices” list.

It seems like the app isn’t recognizing my new device for some reason. Does anyone know how I can get my new phone added to the list of enabled devices so I can activate Geofencing?

Thanks in advance for any help!

Please refer to this article to enable the geofencing mode for your device:eufy Support

Hi