HI, I just bought a eufy cam 2 with a homebase 2. I started up the homebase and got to the point where it was updating. It stuck on 99% updated. I pulled the plug, tried again, deleted the device. Now the device just flashes red, can’t even begin to attach it, does not turn blue. I turned it off and reset it with the reset pin with a safety pin. Not sure if I pressed it, or pressed it long enough. Now it is solid red. Not sure if I should reset it while powered or off either. When I stick the pin in, what should I be looking for, should power be on or off? Can I fix this? Thanks, Yasmine