My Homebase2 has not been working for 3 days. Eufy did not inform me it was offline. I restarted the homebase but the light is always RED. I tried to reinstall the homebase but the light stays red.
What do I do now???
thanks
My Homebase2 has not been working for 3 days. Eufy did not inform me it was offline. I restarted the homebase but the light is always RED. I tried to reinstall the homebase but the light stays red.
What do I do now???
thanks
Contact Eufy Support
I had same issue or very similar, i did below to fix and so far working again. 1 or all might need to be done.
Of course, reset home internet devices also, any routers/access points that might be in use, this wont hurt especially if your home base is connected via WiFi not LAN cable.
eufyCam
Homebase ver: 2.1.5.7
Camera ver: 19.3