Hi … What has happened to the Daily Report and Lab features (Tab now gone),
Also on android my notifications no longer show with a number on the homepage just a weird logo with a red dot,
What is going on with eufy breaking things with updates …
Hi … What has happened to the Daily Report and Lab features (Tab now gone),
Also on android my notifications no longer show with a number on the homepage just a weird logo with a red dot,
What is going on with eufy breaking things with updates …
Im sure they bring Daily Reports only for HB3 to sell the new system.
Would be typical for eufy.
Update from Support - I am literally over there crap responses and changing things without any customer feedback … Think its finally time to switch to someone else as this is ridiculous …
Thank you for contacting Eufy customer support.
Sorry to hear about the issue.
Sorry to tell you that the daily report function is deleted
The red dot means that there are events that happened.
This is the update from the new app version, it won’t show how many events in total, if you click on it you will see all the recordings.
I will report your feedback to our related department and hope it will be optimized in the future app version.
Feel free to let us know if you need any further help.
Have a good day.
It’s too bad, I love this fonction !!!
My Eufy stopped registering events although the triggers are working fine. This happened Homebase upgraded itself, after fluffing around abit I’ve found that the upgrade to the phone app fixed the problem… obviously they could have announced that on in the messages section of the app… or they simply didn’t know the new versions had backward compatibility probs